Voice AI for healthcare agency operations

Wall AI Care Connector

A demo-ready AI workflow that lets care teams see client lookup, care updates, saved drafts, and recaps work from a phone call before any live system is connected.

What care teams can test

One workflow, four jobs

01

Identify caller

Faith can verify an approved caller, confirm email routing, and keep office-wide recaps optional.

02

Lookup client

Search by phone, name, or address with clear phone digit correction before the record is touched.

03

Submit or save

Faith can submit a completed update or keep an unfinished update as a simulated saved draft.

04

Prepare recap

The demo prepares a clear recap preview without sending a live email.

Demo phone script

Faith starts with the right question

"Thanks for calling Digital Lead Software. This is Faith. Are you calling to try the Wall AI Care Connector demo, or are you calling about our current AI receptionist and automation services?"

Demo path can test lookup, update, saved draft, and recap.

Service path can route to your existing Digital Lead Software flow.

All public demo records are fictitious and safe for sales calls.

Security posture

Built for careful implementation

The public demo does not process real patient information. Production deployments use separate credentials, agency-specific field mapping, encrypted connector settings, and a launch checklist before any live write is enabled.

HighLevel publishes HIPAA guidance for customers using its HIPAA add-on. Customers are responsible for enabling the correct plan, BAA, access controls, and implementation settings. Read HighLevel's HIPAA article.